VISLIZ / INFORMATION
Contact & feedback
Updated / 更新:2026-10-16 · English / 中文
Product feedback, account help, privacy requests and billing questions
support@visliz.appEmail us with your question or feedback.
Help us understand the issue
- Report a problem or suggest a feature: include the page, browser/device, what you expected and steps to reproduce. A screenshot or non-sensitive sample helps.
- Billing or refund request: include your account email and order/subscription ID. See the billing policy.
- Privacy or account deletion request: describe what you want to access, correct or delete. We may verify account ownership.
- Report public content: include the public chart URL, the concern and information supporting your rights or request.
Share only what is needed
Do not send verification codes, login tokens, passwords, full payment card details or confidential source tables. Use a redacted or synthetic example. Do not post private chart data in public bug reports.
联系与反馈
提交时提供什么
- 问题反馈或功能建议:页面、浏览器/设备、预期结果及复现步骤;可附脱敏截图或示例。
- 收费或退款申请:账号邮箱及订单/订阅编号,规则见收费说明。
- 隐私或账号删除请求:说明需要访问、更正或删除的内容;我们可能核验账号归属。
- 公开内容投诉:公开作品链接、问题说明及支持你权利或请求的信息。
仅提供必要信息
请勿发送验证码、登录令牌、密码、完整银行卡资料或保密原始表格。建议使用脱敏或虚构样例,不要将私人图表数据贴到公开问题报告中。